In 2019, fares for travel on the Troika card in public transport slightly increased in cost. At the moment, there are the following tariffs that can be recorded on a single travel card - the Troika transport card:

• Wallet;
• Single;
• 90 minutes.

What opportunities does each of the tariffs provide, which one is the most profitable and cheapest for traveling around Moscow?

Tariff "Wallet"

It cannot be called a full-fledged tariff, the name speaks for itself - you just need to put money on the card and pay for trips according to the tariff:

From January 2, 2019, the cost of one trip has increased from 36 to 38 rubles. And the tariff for 90 minutes on Troika now costs 59 rubles instead of 56.

Tariff "Single"

The tariff plan "" assumes that you know how many trips per month you can spend. You can choose for 1, 2 and 60 trips, or choose billing by day.

The cost depends on the number of trips - the more there are, the cheaper the cost of one, in the table of tariffs with a limit, the cost reduction is clearly displayed in the third column.

With travel limit

trips	Cost, rub.	Cost of 1 trip Rs.
1	55	55
2	110	55
20	-	-
40	-	-
60	1900	31.67

From this tariff line, the most favorable tariff is for 60 trips.

Tariff plan unlimited daily

For those whose work is directly related to public transport, for example, couriers, it will be beneficial to sign up an unlimited travel card for a month or more on Troika. You can put it once - for a year and forget it, but the cost is not small.

Tariff "TAT" - Trolleybus, bus, tram

"" - a tariff suitable for those who do not use the subway, but get to their place of work only by land transport. It makes no sense to take the Unified if you go down the subway 2-4 times a month. The tariff “Bus, trolleybus, tram” is offered only in three options:

• one trip purchased from the driver - 45 rubles, and one trip along Troika - 38 rubles.
• unlimited travel on land transport for 30 days - 1140 rubles.

The TAT tariff for 60 trips has lost its relevance and has been withdrawn from circulation since January 2, 2019.

Tariff "90 minutes"

The tariff "" is not limited to one trip, you can record 1, 2 or 60 trips of 90 minutes on the Troika card. At the same time, it is impossible to combine this tariff with the Unified and TAT, you will have to choose.

For an hour and a half, given to you for 59 rubles, you can go to the metro and the MCC once and change ground public transport an unlimited number of times.

You can go from the metro to the MCC at this fare, there will be no additional charge, but there should not be a bus, tram or trolleybus between the metro and the MCC.

On average, 90 minutes is enough to get from one point of the city (from home) to another (to work) by public transport.

How much does a Troika card cost in 2019?

The cost of the Troika card has not changed, it is 50 rubles collateral, which are returned in case of return of a serviceable card to the metro ticket office. Few people use this opportunity - the money is small, and there is no need to return it, it is convenient and practical.

Where can I buy a Troika card?

You can get a Troika at almost any metro station by making a deposit of 50 rubles. By depositing money into an electronic account, you activate the card and you can start using it.

Have you already chosen a favorable tariff?

YesNo

When applying for the production of a duplicate card to the office of TTS JSC, the card is produced at the time of application. When contacting the MFC, the terms for issuing the card are determined by the MFC in accordance with the regulatory legal acts.

Why is the term for issuing a card when applying to the MFC up to 7 days from the date of registration of an application for a reduced fare?

When contacting the MFC, the terms for issuing the card are determined by the MFC in accordance with the regulatory legal acts.

What is the validity period of transport cards?

The validity period of transport cards depends on the available benefits and can be found at the replenishment terminals of TTS JSC. The term of validity of the "General User" card is 7 years.

How is the fare on the gardening route paid?

On the gardening routes of the city of Tyumen, the “General User” card is charged the full fare, the holders of the “Preferential” cards travel free of charge. Holders of "Pensioner", "Student" and "Schoolboy" cards (Tyumen) make an additional payment for travel according to the tariff, due to the fact that the benefit of such cards applies to fares within the municipality.

Is it possible to pay for the fare with the “General User” transport card for two or more people?

It is possible to pay for the fare with the “General User” transport card for two or more people. To do this, inform the conductor about your intentions to make a second payment.

How to block a card if it is lost or stolen?

To block the card "Pensioner", "Student" and "Schoolboy" of the city of Tyumen, you must write an application for blocking at the office of TTS JSC (see infographic for more details). To block the "General User" card, you must contact the nearest office of JSC "TTS". To block the "Preferential" card, you must contact the nearest office of the MFC. To block the "Pensioner" card (Zavodoukovsk, Ishim, Tobolsk), you must contact the social protection authorities.

How can I find out the balance on the transport card?

You can find out the balance on the transport card:
- on the bus (when traveling on the ticket, information about the balance of funds on the card is applied);
- at the terminals for replenishment of transport cards of TTS JSC;
- site site;
- SMS to the number 8-922-480-0687 indicating the card number in the message, the cost of SMS is in accordance with the tariffs of your operator.

Is it possible to replenish the balance of a transport card through an ATM?

It is possible to replenish the balance of an electronic transport card through self-service devices of Sberbank and Zapsibkombank. The commission is not charged if the replenishment is made with a Sberbank card through Sberbank self-service devices, with a Zapsibcombank card through Zapsibcombank self-service devices, or in cash. For the actual transfer of funds to the transport card, it is necessary to activate (write down) the balance at TTS self-service kiosks. WITH

Is it possible to replenish the balance of a transport card via the Internet?

It is possible to replenish the balance of an electronic transport card through the Sberbank Online service and Zapsibkombank's personal account. Replenishment occurs without commission. For the actual transfer of funds to the transport card, it is necessary to activate (write down) the balance at TTS self-service kiosks. You can find the Guidelines for remote replenishment of the transport card on our website.

Is it possible to pay the fare using a smartphone using NFS technology?

You can pay by phone using Android Pay (https://www.android.com/pay/), Samsung Pay (http://www.samsung.com/ru/apps/mobile/samsungpay/), Apple Pay ( https://www.apple.com/ru/apple-pay/) on public passenger transport of the city of Tyumen on municipal routes of regular transportation, intermunicipal routes of regular transportation to gardening associations

On which routes can I pay by credit card?

It is possible to pay for travel by bank card on public passenger transport of the city of Tyumen on municipal routes of regular transportation, inter-municipal routes of regular transportation to horticultural associations

What bank card is it possible to pay for the fare?

To pay for the fare, bank plastic cards with an integrated microprocessor (chip), with a contact or contactless interface are accepted. Contactless payment technology provides you with a way to make a payment by presenting a card or other device (phone, watch, key fob, sticker) to the reader of the payment terminal. If your bank card supports contactless payment technology, then you will find such an image on the front side of the card. The card can also be labeled payWave or PayPass. You can learn more about MasterCard contactless technology at www.contactless.mastercard.ru.

Is it possible to find out the history of fare payment by bank card?

The history of fare payment by bank card is available on a specialized website in the passenger's "Personal Account" - https://lk.informseti.ru/.

What should I do if, when paying with a bank card, the terminal of the conductor reports that the card is in the stop list?

Most likely, this situation is due to the fact that you previously used the card to pay for travel at a time when there was no money on it. Detailed information about the reason for the card being on the Stop List and the facts of fare payment can only be found out by knowing the full number of the bank card in your personal account at - https://lk.informseti.ru/ (the link to your personal account is also given on the main page of the website http/ /website), in the same place, in your personal account, you can "speed up" the process of withdrawing your bank card from the Stop List by making a payment for a previously unpaid trip. The card will also be removed from the stop list automatically within 20 minutes after receipt of payment for an unpaid trip. In order to avoid including the card in the Stop List, we recommend that you pay for the fare with a bank card with the funds available on it, in the required amount. If you have any questions about paying for travel with a bank card, we recommend using your personal account at: https://lk.informseti.ru/.

Errors (failures) in the operation of replenishment and sale terminals (the terminal accepted money, but did not issue a transport card, etc.).

To resolve the issue, please contact us as soon as possible by calling 8-800-302-1377 or e-mail. When contacting, be sure to tell the card number, date and time of payment, place of replenishment.

Why was the transport card blocked and what needs to be done to unblock it?

Such a situation is possible when the benefit expires (loss of the right to the benefit), if the card breaks down or its validity period expires. Holders of "Schoolchild", "Student", "Pensioner" and "General User" cards must contact the office of TTS JSC to find out the reasons for blocking. Card holders "Preferential" to the nearest office of the MFC.

Why is it impossible to unblock a transport card, but is it necessary to get a duplicate?

Due to the technical features of building an automated fare collection system (hereinafter referred to as the system), namely the offline operation of the system, information about the need to block the card is distributed through the terminal equipment network through the stop list mechanism with a possible propagation delay of up to 3 days, and in case of presentation card information about the blocking is recorded directly on it, and therefore, regardless of the reason for blocking, it requires the physical presentation of a previously blocked card. The exclusion of a previously blocked card from the stop lists and the recording of unlock information on it does not guarantee that the card will not be re-blocked on the terminal equipment if it is used earlier than three days after the moment of unlocking. In connection with the above, in order to avoid disputes, it is recommended that in case of blocking the card, contact the office of TTS JSC to issue a duplicate card.

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ORDER of JSC Russian Railways dated 07-10-2008 2108r ON APPROVAL OF THE REGULATION ON THE PROCEDURE FOR THE USE OF TRANSPORT CARDS FOR ISSUING ... Relevant in 2018

7. Replacing expired transport cards

The validity period of a transport card for registration of travel in suburban traffic is 10 years. After the expiration of the specified period of validity, the transport card is subject to replacement with a new transport card without charging a deposit.

At ticket offices of Russian Railways, only transport cards issued by Russian Railways are replaced.

When a transport card with an expired validity is presented to the MCTC or the passenger's validator, a message is displayed on the display about the need to replace the transport card. Issuance of travel documents (tickets) on transport cards with an expired validity period is not performed.

Only transport cards with no valid subscription tickets are subject to replacement.

The registration of the replacement of an expired transport card is carried out at the MKTK with the printing of a receipt for the replacement of the transport card. The specified check contains the following information: the numbers of the transport card being replaced and issued again, the reason for the replacement of the transport card (due to expiration), the date of replacement of the transport card. The transport card is blocked for further issuance of travel documents (tickets) on it.

An expired transport card is withdrawn from the passenger.

The returned transport cards are transferred to the storage of forms of strict accountability for destruction in accordance with the established procedure.

Transport cards are a modern form of travel documents. They can be used multiple times to pay fares. for 30, 90, 365 days. The validity period of the cards is calculated from the date of sale. You can extend their validity period by paying for travel not only after the end of the service, but also during the last month of its validity, while the validity period of the new service is added to the period recorded on the card.
Muscovite social cards And social cards of the Moscow region Dont Have 7-minute delay interval for repass, other transport cards currently produced, have no limit on the number of trips, But have a 7-minute retry delay interval.
When purchasing Metro Transport Cards and Unified Transport Cards, a security deposit is charged. The security deposit can be returned upon presentation of a valid and undamaged card at any metro ticket office, if the card was purchased at the metro.
When selling and renewing a transport card, you will see its expiration date on the information indicator of the cash desk, in addition, the validity period can be checked at the information terminal in any metro station lobby.
The transport card is intended for passage to all metro stations through special turnstiles with a receiver on the front side (yellow circle).
To pass through the turnstile, you must:
- make sure that the control device is in its initial state (the red indicator is on, the green indicator is off);
- bring the card with any side parallel to the receiver at a distance of no more than 5 centimeters, or touch it;
- make sure that the green signal is on and go through the turnstile;
- if the green signal does not light up, but a sound signal sounds and there is no passage permission (the red indicator is on), it is necessary, without leaving the turnstile, to bring the card to the control device again, make sure that the green signal lights up, and go through the turnstile;
- contact the controller if the signal does not light up.
Transport Card does not entitle you to free baggage allowance.
An expired pass card is not valid.
The card is a complex electronic device and requires careful and careful handling. It must not be subjected to strong cooling and heating, placed in a humid and aggressive environment, bent, exposed to mechanical loads and electromagnetic fields.
In case of failure of the transport card, it is necessary to check its validity period at the information terminal and contact the cashier.
A damaged card due to the fault of the user, i.e. having mechanical, thermal, chemical or other external damage, can be restored after paying the cost of manufacturing a new transport card (with the restoration of the paid validity period).
If the card is lost, it will not be restored.

Approved by order of the First Deputy Head of the Metro
for strategic development and client work

1. General Provisions

1.1. This Procedure for using travel tickets (hereinafter referred to as the Procedure) determines the rules for using travel tickets for travel on the Moscow Metro, the Moscow Monorail Transport System.

The procedure for using travel tickets for travel by trolleybus, bus, tram in the city of Moscow is determined by the State Unitary Enterprise Mosgortrans.

For the purpose of applying this Procedure, including on sections of intersubject routes of regular transportation by rail in suburban traffic on the Moscow Central Diameters (hereinafter referred to as the MCD) in Moscow and the Moscow Region, the following concepts are used:

Zone "Central" MCD - sections of intersubject routes of regular transportation by rail in suburban traffic to the MCD in Moscow: "Setun" - "Mark"; "Mark" - "Setun", as well as "Volokolamskaya" - "Ostafyevo"; "Ostafyevo" - "Volokolamskaya".

Zone "Prigorod" MCD - sections of inter-subject routes of regular transportation by rail in suburban traffic to the MCD in Moscow and the Moscow Region "Odintsovo" - "Setun", "Mark" - "Lobnya"; "Lobnya" - "Mark", "Setun" - "Odintsovo"; "Podolsk" - "Volokolamskaya", "Ostafievo" - "Nakhabino"; "Nakhabino" - "Ostafyevo", "Volokolamskaya" - "Podolsk".

1.2. The following tickets are sold at the ticket offices and vending machines of the Moscow Metro (hereinafter referred to as the Metro), the Moscow Monorail Transport System (hereinafter referred to as the Monorail Transport System):

1.2.1. Unified travel tickets for travel in urban traffic and on adjacent interregional routes of regular transportation in suburban traffic (hereinafter - Unified travel tickets):

1.2.1.1. Unified travel tickets that provide the ability to travel by trolleybus, bus, tram in urban traffic and on adjacent interregional regular transportation routes in suburban traffic (except for adjacent interregional regular transportation routes No. 510 and No. 510e in suburban traffic), on the subway, monorail transport system, as well as on the Small Ring of the Moscow Railway (hereinafter referred to as MCC):

For 1, 2 trips;

No limit of trips by tram, bus, trolleybus and no more than 70 trips by metro and/or monorail transport system and/or MCC for 1 calendar month;

1.2.1.2. Unified travel tickets that provide the ability to travel by trolleybus, bus, tram in urban traffic and on adjacent interregional regular transportation routes in suburban traffic (except for adjacent interregional regular transportation routes No. 510 and No. 510e in suburban traffic), on the subway, monorail transport system, as well as on the MCC and the Central zone of the MCD:

For 60 trips;

1.2.1.3. Unified travel tickets that provide the ability to travel by trolleybus, bus, tram in urban traffic and on adjacent interregional routes of regular transportation in suburban traffic (except for adjacent interregional regular transportation routes No. 510 and No. 510e in suburban traffic), on the Moscow Metro, Moscow Monorail Transport system, as well as on the MCC, the Central zone of the MCD and the zone Suburb of the MCD:

No trip limit for 1, 3 days, 30, 90, 365 days;

1.2.2. Travel tickets for the carriage of hand luggage in excess of the established norms (in the subway and monorail transport system);

1.2.3. Reduced travel ticket for students and students without a travel limit for 1, 3 calendar months;

1.2.4. Travel ticket "Purse", granting the right to travel by trolleybus, bus, tram in urban traffic and on adjacent interregional regular transportation routes in suburban traffic (except for adjacent interregional regular transportation routes No. 510 and No. 510e in suburban traffic), on the subway, monorail transport system, as well as on the MCC, the Central zone of the MCD and the zone Suburb of the MCD at the established tariffs within the amount paid (hereinafter referred to as the Wallet ticket).

1.3. Unified travel tickets, the "Purse" travel ticket, preferential travel tickets for students without a travel limit for 1, 3 calendar months are also sold at specialized ticket sales points of the State Unitary Enterprise "Mosgortrans", ticket offices of the MCC (carrier
Russian Railways) and suburban railway ticket offices
(carrier JSC "Central PPK").

Travel in commuter trains outside the MCD is carried out at the rates established by the regulatory legal acts of the Moscow Region.

1.4. Fare can be paid using payment (bank) cards or other electronic means of payment with contactless payment technology at specially equipped turnstiles of the metro, monorail transport system, MCC, as well as at specially equipped turnstiles and validators of the MCD.

1.5. Travel tickets (with the exception of discounted travel tickets for students without a travel limit for 1, 3 calendar months) are sold in electronic form by recording them on travel document carriers:

1.5.1. on a paper ticket;

1.5.2. to the transport card "Troika";

1.5.3. to other carriers of travel documents (key fobs, bracelets, rings, tokens, etc.) that have a transport application.

The Troika transport card is a contactless smart card designed to record travel tickets on public transport in urban traffic and on adjacent interregional routes of regular transportation in suburban traffic on the territory of the city of Moscow and the Moscow region, including the metro, the monorail transport system, as well as on the MCC and MCD, as well as for the receipt of city services by an individual (hereinafter referred to as - transport card "Troika").

Transport application - a special program on plastic payment cards and other tangible media within the framework of joint projects with partners of the State Unitary Enterprise "Moscow Metro",
State Unitary Enterprise "Mosgortrans", which allows you to record travel tickets purchased at tariffs approved by the authorized executive body of the city of Moscow in accordance with the current legislation of the Russian Federation, for travel on public transport in urban traffic and on adjacent interregional routes of regular transportation in suburban traffic on the territory the city of Moscow and the Moscow region, including the metro, monorail transport system, as well as to the MCC and MCD (hereinafter referred to as the transport application).

The public offer to use the Troika transport card and cards containing a transport application can be found on the official website of the Moscow Metro in the Fare/Troika transport card section and on the official website of the Unified Transport Portal http://transport.mos.ru.

1.6. On the Troika transport card and other carriers (key fobs, bracelets, rings, tokens, etc.) with a transport application, the following can be recorded:

Single travel tickets for 60 trips;

Unified travel tickets without travel limit for 1, 3 days, 30, 90, 365 days;

Travel ticket "Purse".

You can also pay for and write down travel tickets on the Troika transport card at ticket vending machines.
State Unitary Enterprise "Mosgortrans" for travel by trolleybus, bus, tram in urban traffic and on adjacent interregional regular transportation routes in suburban traffic (except for adjacent interregional regular transportation routes No. 510 and No. 510e in suburban traffic) (hereinafter referred to as the TAT ticket):

Travel ticket without travel limit for 30 days;

Monthly ticket without travel limit for travel by bus between zones;

Travel ticket without travel limit for 30 days (validity zone - zone B, transitional section between zones A and B).

1.7. On the paper form of the ticket can be recorded:

Unified travel tickets with no travel limit on tram, bus, trolleybus and no more than 70 trips on the subway and/or monorail transport system and/or MCC for 1 calendar month;

Single travel tickets for 1, 2 trips;

Unified travel tickets without travel limit for 1, 3 days;

Travel tickets for the carriage of hand luggage in excess of the established norms (in the subway and monorail transport system).

Attention! Travel tickets recorded on a paper ticket do not grant the right to travel to the MCD.

1.8. The travel of citizens who have the right to free travel or reduced fares is carried out using the social card of a Muscovite (hereinafter - SCM), the social card of a resident of the Moscow Region (hereinafter - SKMO) and social cards of students, students, residents and graduate students (hereinafter - SKU, SKS , SKO, SKA), issued by the My Documents Public Service Centers, social protection authorities at the place of residence.

Preferential travel tickets for students without a trip limit for 1, 3 calendar months are sold only at SKU, SKU, SKR, SKA.

1.9. Unified travel tickets with no travel limit on trams, buses, trolleybuses and no more than 70 trips on the subway and/or monorail transport system and/or MCC for 1 calendar month are sold from the 18th day of the month preceding the validity period of the ticket to the 8th day inclusive of the month ticket validity.

1.10. When purchasing tickets at the box office of the metro and monorail transport system, you should pay attention to the information on the indicator installed at the box office window. When selling a ticket, a passenger is issued a cash receipt and a control coupon with information about the type of ticket, the period of its use, the amount paid for the ticket, the balance of the ticket.

1.11. Single travel tickets grant the right to travel on public transport in urban traffic and on adjacent interregional routes of regular transportation in suburban traffic on the territory of the city of Moscow and the Moscow region, including the metro, monorail transport system, as well as on the MCC and MCD, within the established travel limit and / or validity period of the travel card ticket .

With each passage through the turnstile in any mode of transport, one trip is deducted from the Single ticket for 1, 2, 60 trips. At the same time, within the framework of making one trip on a Single ticket for 1, 2 trips, the passenger is given the opportunity to transfer between the metro, the monorail transport system and the MCC without charging an additional fare in accordance with Section 5 of this Procedure; within the framework of making one trip on a Single ticket for 60 trips - the possibility of making transfers between the metro, the monorail transport system, the MCC and the Central zone of the MCD without charging an additional fare in accordance with section 5 of this Procedure.

When using Unified travel tickets without a travel limit on a tram, bus, trolleybus and no more than 70 trips on the metro and / or monorail transport system and / or MCC for 1 calendar month with each passage through the turnstile of the metro, monorail transport system or MCC from a ticket one trip is written off, while the number of trips on the ground urban passenger transport is not limited.

When using Unified travel tickets without travel limit
for 1, 3 days, 30, 90, 365 days, the number of trips within the validity period of the ticket is not limited.

Attention! Unified travel tickets for 1, 2 trips, as well as Unified travel tickets with no limit of trips on a tram, bus, trolleybus and no more than 70 trips on the subway and / or monorail transport system and / or MCC for 1 calendar month do not provide the right to travel to the MCD , A single ticket for 60 trips does not grant the right to travel in the “Suburb” zone of the MCD.

1.12. The "Purse" ticket provides the right to travel by tram, bus, trolleybus, metro, monorail transport system, MCC and MCD within the amount paid at the established tariffs.

With each passage through the turnstile in any mode of transport, a part of the balance equivalent to the cost of one trip at the established rate is debited from the Wallet ticket.

As part of making one trip, the passenger is given the opportunity to transfer between the metro, the monorail transport system, the MCC and the Central zone of the MCD without charging an additional fare in accordance with Section 5 of this Procedure.

The "Purse" ticket provides the right to travel by tram, bus, trolleybus, subway, monorail transport system, the MCC and the "Central" zone of the MCD at the rate of "90 minutes" with the possibility of making an unlimited number of transfers between the specified modes of transport (passages by mode of transport) in 90 minutes, provided that only one passage is made on the subway or monorail transport system, or the MCC, or sections of the MCD within 90 minutes.

The "Purse" ticket grants the right to travel in the metro, monorail transport system, MCC, the Central zone of the MCD, the "Suburb" zone of the MCD at the rate of "90 minutes" with the possibility of making an unlimited number of transfers between the indicated modes of transport (passages by mode of transport) in 90 minutes, provided that only one passage is made on the subway or monorail transport system, or the MCC, or sections of the MCD within 90 minutes.

1.13. Travel tickets do not entitle you to free carry-on baggage in excess of the established limits.

1.14. To pay for the carriage of hand luggage in excess of the established norms on the subway and monorail transport system, a ticket for the carriage of hand luggage in excess of the established norms is used. This ticket does not give the right to enter the subway, monorail transport system, MCC, MCD, ground urban passenger transport and the right to carry hand luggage in excess of the established norms on the MCC, MCD and ground urban passenger transport.

1.15. The validity period of the ticket and/or the number of remaining trips and/or the balance of the Wallet ticket can be checked at the information terminal in any metro and monorail station lobby.

1.16. Ticket carriers require careful and careful handling. They must not be subjected to strong cooling or heating, placed in a humid or aggressive environment, bent, subjected to mechanical stress or electromagnetic fields.

1.17. Travel tickets on paper forms that cannot be identified by number, as well as in case of damage to the paper form of the ticket through no fault of the carrier, are not exchanged or restored, their cost to the passenger is not reimbursed.

1.18. In case of damage to the Troika transport card through no fault of the carrier, i.e. in the presence of mechanical, thermal, chemical or other damage, the tickets recorded on it (paid, but unused) with an unexpired validity can be restored to any usable ticket carrier that has a transport application provided by the passenger at the Service Center " Moscow Transport" provided that the damaged transport card "Troika" can be identified by the number .

Travel tickets on Troika transport cards that cannot be identified by number are not exchanged or restored, their cost is not reimbursed to the passenger.

1.19. In case of loss of a paper form of a ticket or a non-personalized Troika transport card, as well as other carriers with a transport application, travel tickets recorded on them are not restored or blocked, their cost is not refunded.

1.20. Travel tickets purchased by a passenger cannot be exchanged for other types of travel tickets.

1.21. In accordance with Part 3 of Article 12 of the Federal Law
dated December 29, 2017 No. 442-FZ "On off-street transport and on amendments to certain legislative acts of the Russian Federation" purchased tickets are non-refundable, their cost to passengers is not reimbursed.

1.22. For the period of manufacture, replacement of SCM, residents of the city of Moscow in the Centers for Public Services of the city of Moscow "My Documents" or the social protection authorities of the population of the city of Moscow are issued temporary unified social tickets (hereinafter referred to as VESB), which are valid for 30 days from the date of the first pass.

1.23. For the period of manufacture, replacement of SKMO, residents of the Moscow Region, the social protection authorities of the Moscow Region issue temporary unified social tickets for a resident of the Moscow Region (hereinafter - VESB MO), which are valid for 45 days from the date of the first pass.

1.24. In the event of a malfunction of the SKM, SKMO, VESB, VESB MO (except for cards/tickets canceled according to the stop list or questionable authenticity), the owner is issued a one-time temporary ticket valid for three days for travel in the subway, monorail transport system and the MCC, including the day of issue (hereinafter referred to as the temporary ticket).

1.25. VESB, VESB MO and temporary tickets are valid for travel if you have a document confirming the right to receive benefits and a passport.

1.26. In the event of a malfunction of the SKU, SKS, SKU, SKA (except for cards/travel tickets canceled according to the stop list or questionable authenticity), the owner must contact the place where they were received.

1.27. With faulty SKM, SKMO, VESB, VESB MO, you must contact the place of receipt.

2. Validity of travel tickets

2.1. The validity periods of all travel tickets for travel in public transport of the city of Moscow are established by the authorized executive body of the city of Moscow.

2.2. Single travel tickets for 1, 2 trips are valid for 5 days, including the day of sale.

2.3. The single travel ticket for 60 trips is valid for 45 days, including the day of sale.

2.4. Validity of Unified travel tickets without travel limit
for 1, 3 days begins to be calculated from the moment of the first pass, but no later than 10 days from the date of sale, including the day of sale (no later than the date indicated in the control coupon).

2.5. Validity of Unified travel tickets without travel limit
for 30, 90, 365 days starts from the date of sale, including the day of sale.

2.6. Validity period of the ticket "Purse" - from the date of manufacture for the period of validity of the information carrier.

If the Wallet ticket has not been replenished for 5 years, it is necessary to reactivate the Wallet ticket by contacting the Moscow Transport Service Center or replenishing the Wallet ticket.

2.7. Travel ticket "Purse" and Unified travel tickets
for 1, 2, 60 trips do not have a delay interval for a second pass.

Unified travel tickets without a travel limit for 1, 3 days have
20 minute retry delay interval.

30, 90, 365 day Unlimited Unlimited Travel Cards have a 7-minute re-pass interval.

All social cards, except for social cards for disabled people of group I (III degree of disability) and children of disabled people aged
under 18s, WESB and temporary tickets have a 7-minute reentry delay.

3. The procedure for paying for travel tickets and recording travel tickets on media

3.1. You can pay for travel tickets and record them on the carriers of travel tickets at the ticket offices of the subway, the monorail transport system, at specialized ticket sales points of State Unitary Enterprise Mosgortrans, at the MCC ticket offices (carrier of Russian Railways) and suburban railway ticket offices (carrier
JSC "Central PPK").

In addition, you can pay for and record the “Wallet” ticket on a ticket carrier at ticket vending machines installed at metro stations and monorail transport system, using terminals, cash desks of metro agents (if the agent has the technical ability to record a ticket) , information about which is available on the website http://transport.mos.ru.

Also replenish the balance "Purse" ticket can be remotely on the website http://transport.mos.ru, in the Moscow Metro mobile app and using terminals, cash desks and other functionality of metro agents, information about which is available on the website http://transport.mos.ru (remote replenishment).

It is necessary to activate (record) the remote replenishment of the "Wallet" ticket on the ticket carrier at information terminals or in vending machines installed in the lobbies of metro stations and monorail transport system.

3.2. Troika transport card to record any travel ticket transferred to the passenger for temporary use, from the passenger a security deposit of the Troika transport card in the amount of 50 rubles is charged. The deposit value of the Troika transport card can be returned to the passenger upon return of a working and undamaged Troika transport card. at any ticket office of the subway, monorail transport system, MCC (carrier of Russian Railways), suburban railway ticket offices (carrier of JSC Central PPK), or at specialized points of sale of tickets of State Unitary Enterprise Mosgortrans, regardless of the place of its receipt for temporary use.

Troika transport cards that have a non-marketable appearance are not accepted for return: mechanical damage (dents, holes, missing part of the specified card, deep scratches, cracks, kinks, strong bends, etc.), chemical, thermal damage to plastic, damaged appearance ( the presence of stickers, stickers, inscriptions, ink stains, paint, etc.).

Attention! When returning the Troika transport card, the cost of travel tickets paid for but not used by the passenger, recorded on the Troika transport card, is not subject to return/reimbursement to the passenger.

3.3. The cost of transportation services paid by the passenger, but not yet provided to him by public transport in urban traffic, including the subway, monorail transport system, and suburban traffic, including the MCC and MCD when using the Wallet ticket, cannot exceed 3,000 rubles and be less than 1 ruble. In this case, the amount of replenishment of the "Wallet" ticket must be a multiple of 1 ruble.

3.4. No more than two TAT travel tickets, no more than two Unified travel tickets, one Wallet travel ticket can be recorded on the Troika transport card or other media with a transport application.

When registering TAT tickets and Unified travel tickets at the same time, a TAT ticket is valid for travel in surface urban passenger transport, and a Unified travel ticket is valid for travel in the subway. At the end of the validity period / number of trips of the TAT ticket for travel in the ground urban passenger transport, the Single ticket is valid.

for 30, 90, 365 days is possible not only after the expiration of the previously registered Unlimited Travel Ticket for 30, 90, 365 days, but also during the last 30 days of its validity, while the validity period of the new Unified Travel Ticket begins to be calculated after the expiration of the first Single ticket.

Record a new Unlimited Travel Ticket
for 30, 90, 365 days, if you have a previously recorded Unified Travel Ticket with a travel limit, you can at any time. The period of validity of the second Unified Travel Ticket without travel limit begins to be calculated after the expiration of the validity period/number of trips of the first Unified Travel Ticket.

It is possible to register a new Unified travel ticket with a travel limit in the presence of a previously recorded Unified travel ticket with a travel limit at any time. The period of validity of the second Single ticket with a travel limit begins to be calculated from the date of registration of the Single ticket, including the day of sale, the cancellation of trips from the second Single ticket with a limit of travel begins after the expiration of the validity period / number of trips of the first Single ticket.

It is possible to register a new Unified travel ticket with a travel limit, in the presence of a previously recorded Unified travel ticket without a travel limit for 30, 90, 365 days, at any time. The period of validity of the second Unified travel ticket with a travel limit begins to be calculated from the date of registration of the Unified travel ticket, including the day of sale, the cancellation of trips from the second Unified travel ticket with a travel limit begins after the expiration of the first Unified travel ticket.

The "Purse" ticket becomes valid only after the expiration date / number of trips of the Unified travel tickets and TAT tickets recorded on the Troika transport card or other ticket carriers with a transport application.

4. The order of passage on travel tickets

4.1. To pass through the turnstile with a ticket, you must:

Make sure that the control device is in its original state (the red indicator is on, the green indicator is off, the information “Apply the ticket to the yellow circle” is displayed on the screen);

Attach the ticket carrier, on which the ticket is written, with either side to the control device (yellow circle) for a time sufficient for the device to operate;

Make sure that the green indicator lights up, while the screen displays a number showing the number of remaining trips (for Unified travel tickets for 1, 2, 60 trips) or the validity period (for Unified travel tickets without travel limit);

Go through the turnstile;

If the green indicator does not light up, but a sound signal sounds and there is no permission to pass (the red indicator is on, the information “Re-apply the ticket to the yellow circle” is displayed on the screen), you need to re-attach the ticket to the same control device, make sure that the green indicator lights up , and go through the turnstile.

Attention!

When using the transport application on bank cards, mobile phones and other ticket carriers, for the correct reading of recorded travel tickets, it is necessary to use turnstiles with a yellow circle;

To travel with bank cards and carriers with a banking application that do not have recorded travel tickets, you can use turnstiles without a yellow circle with installed joint devices for reading bank cards or electronic funds from payment (bank) cards, with contactless payment technology through a control device (validator ); with each passage through the turnstile, the fare is charged in accordance with the tariffs established by the regulatory legal acts of the city of Moscow;

When using SKM, SKMO, SKS, SKU, SKR, SKA, including those with a banking application, in order to exercise the right of free/reduced travel, it is necessary to use only turnstiles with a yellow circle, on which there are no stickers on the possibility of paying for travel by contactless means of payment.

4.2. If the ticket does not work, the passenger must contact the ticket office of the metro, monorail transport system. If a travel ticket recorded on a Troika transport card or other ticket carriers with a transport application does not work, the passenger can also contact the Passenger Agency of the State Unitary Enterprise Mosgortrans, specialized ticket sales points of the State Unitary Enterprise Mosgortrans, or the Moscow Transport Service Center ".

4.3. Passengers with tickets canceled according to the stop list are sent to the Moscow Transport Service Center to clarify the reason for the cancellation.

4.4. When using a ticket at MCD stations, it is obligatory to validate the ticket (attach the ticket carrier to the special validators/turnstiles of the MCD) at the starting station and at the end station of the trip to the MCD.

If the ticket is not attached to the validator/turnstile within 5 hours after the first passage at the end station of the trip to the MCD, the Troika transport card is automatically blocked for use at the MCD and information about such a card is entered in the stop list.

To unblock the Troika transport card and exclude information about such a card from the stop list, the passenger must contact the suburban railway ticket offices.

5. The procedure for organizing transfers when traveling on the subway, monorail transport system, MCC and MCD

5.1. As part of making one trip using tickets for travel on the subway, monorail transport system, MCC and MCD, the passenger is given the opportunity to make transfers without charging an additional fare (with the provision of discounts for rail transportation in suburban traffic on MCD sections in Moscow and the Moscow region, on the subway, monorail transport system and MCC:

5.1.1. From any metro station to the MCC station, which are part of the transport hubs Avtozavodskaya, Botanical Garden, Vladykino, Voykovskaya, Dubrovka, Izmailovsky Park, Kutuzovo, Luzhniki, Novopeschanaya, Okruzhnaya, Open Highway, Gagarin Square, Ryazanskaya, City, Khodynka, Khoroshevo, Cherkizovo, Shelepikha, Highway Enthusiasts, Park of Legends , "Warsaw highway", "Volgograd".

5.1.2. From any MCC stations to metro stations that are part of the transport hubs Avtozavodskaya, Botanichesky Sad, Volgogradsky Prospekt, Vladykino, Voykovskaya, Dubrovka, Izmailovsky Park, Kozhukhovskaya, Kutuzovo, Luzhniki, Nagatinskaya, Oktyabrskoye Pole, Okruzhnaya, Open Highway, Victory Park, Gagarin Square, Ryazanskaya, City, Technopark, Khoroshevskaya ”, “Cherkizovo”, “Shelepikha”, “Highway of Enthusiasts”.

5.1.3. From any metro stations, stations of MCD sections and stations of MCC sections at the stations of the monorail transport system "Exhibition Center", "Timiryazevskaya", "Milashenkova Street".

5.1.4. From any stations of the monorail transport system at the VDNH, Timiryazevskaya, Fonvizinskaya metro stations, at the MCC station, which are part of the Okruzhnaya, Vladykino, Botanichesky Sad, Yaroslavskaya transport hubs, station sections of the MCD.

5.1.5. From any metro stations to the following stations of the MCD sections: Kuntsevo, Slavyansky Boulevard, Fili, Testovskaya, Begovaya, Belorussky Station, Savelovsky Station, Timiryazevskaya, Dmitrovskaya, Petrovsko-Razumovskaya, Okruzhnaya, Tsaritsyno, Printers, Textile workers, Novokhokhlovskaya, Moscow-Tovarnaya, Kursk Station, Kalanchevskaya, Rzhevskaya, Maryina Roshcha, Dmitrovskaya, Leningradskaya, Shchukinskaya, Tushino, Volokolamskaya.

5.1.6. From any stations of the MCD sections to the following metro stations: Kuntsevskaya, Slavyansky Boulevard, Fili, Mezhdunarodnaya, Shelepikha, Vystavochnaya, Begovaya, Belorusskaya, Savelovskaya, Timiryazevskaya , "Dmitrovskaya", "Petrovsko-Razumovskaya", "Okruzhnaya", "Tsaritsyno", "Printers", "Tekstilshchiki", "Ilyich Square", "Rimskaya", "Kurskaya", "Chkalovskaya", "Komsomolskaya", "Rizhskaya ”, “Maryina Roshcha”, “Voykovskaya”, “Shchukinskaya”, “Tushinskaya”, “Volokolamskaya”.

5.1.7. From the MCC stations to the following stations of the MCD sections: Kuntsevo, Slavyansky Boulevard, Fili, Testovskaya, Begovaya, Belorussky Station, Savelovsky Station, Timiryazevskaya, Dmitrovskaya, Petrovsko -Razumovskaya, Okruzhnaya, Tsaritsyno, Printers, Textile Workers, Novokhokhlovskaya, Moscow-Tovarnaya, Kursk Station, Kalanchevskaya, Rzhevskaya, Maryina Roshcha, Dmitrovskaya ”, “Leningradskaya”, “Shchukinskaya”, “Tushino”, “Volokolamskaya”.

5.1.8. From any stations of the MCD sections to the MCC stations that are part of the transport hubs Avtozavodskaya, Botanical Garden, Vladykino, Voykovskaya, Dubrovka, Izmailovsky Park, Kutuzovo, Luzhniki, Novopeschannaya, Okruzhnaya, Open Highway, Gagarin Square, Ryazanskaya, City, Khodynka, Khoroshevo, Cherkizovo, Shelepikha, Highway Enthusiasts, Park of Legends ”, “Warsaw highway”, “Volgogradskaya”.

5.1.9. From the station "Dmitrovskaya" sections "Setun" - "Mark", "Mark" - "Setun" to the station "Dmitrovskaya" sections "Volokolamskaya" - "Ostafyevo", "Ostafyevo" - "Volokolamskaya" MCD.

5.1.10. Between the platforms of the stations "Tsaritsyno" sections "Volokolamskaya" - "Ostafyevo", "Ostafyevo" - "Volokolamskaya" MCD.

5.1.11. Between the platforms of the stations "Kursky Vokzal" sections "Volokolamskaya" - "Ostafyevo", "Ostafyevo" - "Volokolamskaya" MCD.

5.1.12. From the Rzhevskaya station of the Volokolamskaya - Ostafyevo, Ostafyevo - Volokolamskaya sections to the Rizhsky Vokzal station of the Volokolamskaya - Ostafyevo, Ostafyevo - Volokolamskaya MCD sections.

5.1.13. From the station "Rizhsky vokzal" sections "Volokolamskaya" - "Ostafyevo", "Ostafyevo" - "Volokolamskaya" to the station "Rzhevskaya" sections "Volokolamskaya" - "Ostafyevo", "Ostafyevo" - "Volokolamskaya" MCD.

5.1.14. Between the platforms of the stations "Belorussky railway station" sections "Setun" - "Mark", "Mark" - "Setun" MCD.

5.1.15. Between the platforms of the stations "Savelovskaya" sections "Setun" - "Mark", "Mark" - "Setun" MCD.

5.2. When traveling by metro, monorail transport system, MCC and MCD sections, the transfers specified in clause 5.1 of the Procedure are carried out without charging an additional fee when validating a ticket, subject to the following conditions:

5.2.1. When transferring between the metro, the monorail transport system, the MCC and sections of the MCD, other types of public transport are not used.

5.2.2. When transferring between the metro, the monorail transport system, the MCC and sections of the MCD, no more than one entrance is made at the MCC station or the monorail transport system.

5.2.3. When transferring between the metro, the monorail transport system, the MCC and MCD sections, no more than two entrances to the MCD sections are made.

5.2.4. When traveling on the subway, monorail transport system, MCC, sections of the MCD, no more than two passages are made on the subway, including the monorail transport system, provided that a trip to the MCC was made between these passages, or no more than two trips on the sections of the MCD.

5.2.5 The time interval from the moment of entering one of the stations of the metro, monorail transport system, MCC, sections of the MCD to the moment of entering the station of the last transfer between the metro, monorail transport system, MCC, sections of the MCD is no more than 90 minutes.

5.3. When traveling by metro, a transfer between metro stations that are part of the Petrovsky Park interchange hub is carried out without charging an additional fee, if the time interval from the moment of entering one of the metro stations to the moment of entering one of the indicated metro stations is no more than 90 minutes.

1 - Including for citizens studying full-time in residency educational programs, programs for the training of scientific and pedagogical personnel in graduate school (adjuncture) in accordance with the Decree of the Government of Moscow dated December 15, 2015 No. 880-PP.